Gateway Installation Guide
Detailed guide to smart gateway installation, networking, and system configuration
Device Pairing Tutorial
Step-by-step guide to adding devices to the system
Scene Setup Guide
How to configure custom scenes and automation linkage
Firmware Upgrade Guide
Device OTA upgrade operation guide
Common Troubleshooting
Summary of common problems and solutions
Video Operation Guide
Video demonstration of device configuration and use
What if the device cannot connect?
Please confirm the gateway is online, Wi-Fi signal is stable, and repeat device pairing.
Phone cannot add device?
Check whether Bluetooth and location permissions are enabled and whether the device is in pairing mode.
How do hotel scenes link together?
Automation scenes can be set using gateways, panels, door sensors, thermostats, and other devices.
How to handle offline devices?
Check power supply, gateway distance, and network status; restart devices and gateway if needed.
How to restore factory settings?
Press and hold the device button to enter reset mode; exact duration depends on the product manual.
Light does not respond?
Check switch wiring, device binding status, and scene automation configuration.
WeChat Article Entry
Place WeChat article titles and links here for customers to view product tutorials.
Hotel Smart Control Solution
Introduces guest-room control systems, smart panels, gateways, and scene linkage applications.
Product Installation & Configuration Tutorial
Covers installation, pairing, debugging, and maintenance for common devices.
